Disneyland kick out severely disabled boy, six, who was on a Make a Wish trip to the park because he ‘was two days late

  • Layton Chapman, six, had his Make-a-Wish Foundation trip ruined by a mix-up
  • A ticket error meant he and his family were not allowed onto the rides for days
  • They remained in their room for two days and couldn’t get a table for Layton’s birthday dinner
  • Disneyland Paris have apologised to the family for the ruined holiday 

By ROD ARDEHALI FOR MAILONLINE

A severely disabled boy with a terminal condition had his once in a lifetime trip to Disneyland Paris ruined by a booking mix-up.

Six-year-old Layton Chapman has quadriplegic cerebral palsy and epilepsy and could die at any time from something as minor as a chest infection.

The brave boy’s ‘last and only wish’ saw him granted a four-day trip to Disneyland by the Make-A-Wish Foundation – a charity that arranges experiences for children with life-threatening medical conditions.

Severely disabled boy Layton Chapman, six, with a terminal condition had his once in a lifetime trip to Disneyland Paris ruined by a booking mix-up

But when Layton, his mother Danielle Huart, 32, her partner Dale Chapman and brother and his two older siblings arrived at the Sequoila Lodge in Disney Village, they were told they had arrived two days late and would have to check out the next day.

A ticket mix-up also meant they could not enter the park because they did not have the right pass, so for two days they were trapped inside the village instead of making the most of their experience.

Danielle, from Hull, said: ‘They were arrogant and just not helpful at all. Because of the ticket mix up we missed a lot. We couldn’t leave the village, it was like a prison.

 The brave boy's 'last and only wish' saw him granted a four-day trip to Disneyland by the Make-A-Wish Foundation - a charity that arranges experiences for children with life-threatening medical conditions

 The brave boy’s ‘last and only wish’ saw him granted a four-day trip to Disneyland by the Make-A-Wish Foundation – a charity that arranges experiences for children with life-threatening medical conditions

‘I was so upset I was crying, the kids were bored, I just wanted to come home.’

Although Disney managed to sort out a room for the stay, they were not given a Genie card for access to the theme park.

To compensate for the error, they were given a fast-track pass so they could get on the rides quicker.

But when they tried to use it, staff told them the pass did not work and they were not allowed on the rides.

‘They marched us to customer services and they even turned us away,’ said Danielle.

‘It was so embarrassing getting marched past all the other families, like we’d done something wrong.’

Layton’s birthday was the next day and his mother had organised for a meal and cake to mark the occasion at Buffalow restaurant.

But, again, because of the booking mix-up, they were told they could not have a table or cake.

She spent the rest of the day complaining to hotel management instead of enjoying what should have been a once-in-a-lifetime family holiday.

That evening, the family eventually got the correct tickets and re-arranged Layton’s birthday party, giving the family a day and a half to explore the park, instead of the four they were promised.

 A spokeswoman for Disneyland Paris said 'We regret this particular wish did not meet the guest's expectations and we are now closely working with the family to resolve the situation.'

 A spokeswoman for Disneyland Paris said ‘We regret this particular wish did not meet the guest’s expectations and we are now closely working with the family to resolve the situation.’

‘Layton also got to meet a few characters, just not as many as we’d like. Donald Duck tried to give him a kiss and ended up hitting him in the head and he screamed.

‘Moana was really nice and gentle with him though.

‘He still smiled all the way through but this is probably his only chance at a holiday. This was his last and only wish he will get and it was ruined.’

A spokeswoman for Disneyland Paris said ‘We regret this particular wish did not meet the guest’s expectations and we are now closely working with the family to resolve the situation.

‘This is not something we would want them to experience and we hope they can come back to us soon.’

A spokeswoman for Make-a-Wish Foundation said ‘When guest matters arise, we work with our friends at Disney to ensure the family is supported.’

Read more: http://www.dailymail.co.uk/news/article-4938204/Severely-disabled-boy-mistreated-Disneyland-Paris.html#ixzz4uKbr5k5X
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Disney Dream Collides with Dock in Nassau

According to online sources, the Disney Dream hit a dock in Nassua, Bahamas earlier today, while maneuvering into her berth. The Disney Dream’s stern was dented above the waterline, but it does not appear to have ruptured the hull.

Below is video of the Dream actually hitting the dock. Before hitting play please be aware there is ADULT LANGUAGE in this video.

 

he Disney Dream is currently in the middle of a 3-Night Bahamian Cruise which departed Port Canaveral on Friday September 29th. The Disney Dream is scheduled to visit Castaway Cay on Sunday before retiring to Port Canaveral early Monday morning for the start of a 4-night Bahamian voyage.

Source/Photo Credit: Caitlin Maddaline and Disney Cruise Line Blog

Girl, 2, left in unlocked vehicle in Walt Disney resort employee parking lot, deputies say

A 2-year-old girl was recovering Monday after deputies said she was left in an unlocked vehicle in the employee parking lot of the Grand Floridian Resort, the Orange County Sheriff’s Office said.

Walt Disney Security told deputies at about 1:12 p.m. that the girl had been found in the vehicle unattended with the windows cracked a few inches, investigators said.

Security officers said they got the girl out of the vehicle and called 911.

“Due to the fast response of the security department at Walt Disney, the 2-year-old female was successfully transported to the nearest hospital (Celebration Hospital) where she is in stable condition,” the Sheriff’s Office said in a statement released to the press.

The statement did not say how long the girl had been in the vehicle when she was discovered.

Deputies made contact with Myriam Luhincadet, 37, who is accused of leaving the toddler in the vehicle.

The Sheriff’s Office did not say what her relationship to the child was or if she was an employee of the resort.

Luhincadet was arrested on a charge of child neglect and was taken to the Orange County Jail without incident, deputies said.

No other information was immediately released on the incident.

People Are Waiting An Hour For Disney’s Oogie Boogie Popcorn Bucket!

You’ve seen him. You’ve already fallen in love with him. You MAY have already tried but failed to find him (because he’s selling’ out, y’all)…

Oogie Popcorn Bucket

Oogie Boogie Popcorn Bucket

Oogie Boogie Popcorn Bucket

It’s the Glow-in-the-Dark Oogie Boogie Popcorn Bucket, and he’s taking Disneyland at Halloween Time by storm! AND you may be able to find him floating around Disney World, too, where he’s exclusive to Mickey’s Not-So-Scary-Halloween Party.

Glowing Oogie

Glowing Oogie

Still, Ooogie Boogie is not the only creepy collectible at Disney Parks this fall. We’ve already spotted several in Disneyland, and there’s more on the way coming to both Disneyland AND Walt Disney World! Different pieces will start arriving throughout September AND October, so you’ll have to keep your eyes

Mission find #mickeypumpkin popcorn bucket accomplished ❤️🎃

A post shared by Vanessa (@disneym0m) on

Halloween Time at Disneyland and Walt Disney World is officially in full swing!

The parks have been decorated for Halloween, there are new special spooktacular food items around the parks, and there is also a new popcorn bucket Disney fans are freaking out over!

There are two special Halloween Time popcorn buckets at the parks this year: Mickey Pumpkin and Oogie Boogie from Disney’s Nightmare Before Christmas.

 

While the Mickey bucket is easier to get, people have been waiting in hour-long lines around the parks to get their hands on one!The $15 buckets have been selling out quickly! Disney has been trying to restock the buckets but if you see one while you’re at the parks, get in line and grab one!

Medal Reveal: Celebrating 25 Years of the Walt Disney World Marathon Weekend

We’re gearing up for an event weekend like no other as we get ready celebrate 25 years of the most magical race on Earth during the Walt Disney World Marathon Weekend presented by Cigna! Featuring our biggest race weekend of the season, with six races and three challenges hosted by some of our Fab Five friends and Dopey, participants will look forward to lots of fun and excitement and of course, MEDALS. This year’s medals commemorate the silver anniversary with colorful designs and lots of SPARKLE! Take a look at what you can earn this year, with limited spots still remaining for select races:

Walt Disney World Marathon 5K Medal

Starting off the race weekend celebration in the most “paw”-fect way is the Walt Disney World 5K. After an exciting run with fun for the whole family, earn a fetching medal featuring Mickey and his pal, Pluto.

Walt Disney World Marathon 10k Medal

Runners, rock those dots for a thrilling 6.2-mile run during the Walt Disney World 10K featuring hostess, Minnie Mouse. This year’s sparkly medal spotlights our favorite mouse couple together with the lanyard featuring Minnie’s signature white polka dots.

Walt Disney World Marathon Half Marathon Medal

Run, don’t waddle your way to the finish line during the Walt Disney World Half Marathon hosted by our beloved friend, Donald Duck. Enjoy a “quack”-tastic 13.1-mile course to earn this year’s medal featuring our feathered friend and his pal, Mickey Mouse.

Walt Disney World Marathon Medals

It’s a four-park celebration that’s been 25 years in the making as we end the weekend celebration with 26.2 magical miles during the Walt Disney World Marathon, with your host Mickey Mouse. This year’s spectacular medal design captures the excitement of the silver anniversary year while keeping true to the classic design elements of Mickey that have been featured throughout all the Marathon medals over the years. Don’t miss the fun spinning element in the middle of the medal!

Walt Disney World Marathon Medals

Our ‘Goofiest’ and ‘Dopiest’ participants, conquering either the Goofy’s Race and a Half Challengeby completing both the Half Marathon and full Marathon or the Dopey Challenge by completing the 5K, 10K, Half Marathon and full Marathon, can look forward to earning these medals full of character! This year’s Dopey Challenge medal also incorporates a nod to its 5th Anniversary. Those runners looking to rack up even more miles can set sail aboard Disney Cruise Line and participate in the Disney Castaway Cay Challenge on January 10, 2018. Combine any Walt Disney World Marathon Weekend race with the Castaway Cay 5K, a 3.1-mile adventure around Disney’s beautiful private island in the Bahamas, and earn this medal showcasing the spirit of running from parks to paradise!

Walt Disney World Marathon Medals

Want to join in this year’s spectacular celebration? Limited spaces remain in select race events so check out our website to see how you can earn this exciting “bling”!

Let us know which race you’ll be participating in using the hashtag #WDWMarathon on our social channels! Follow runDisney on FacebookTwitterYouTube and Instagram.

To learn more about other runDisney events, please visit us here!

Spend a Magical Night in the Cinderella Castle Suite at Walt Disney World Resort

It’s a wish come true and an experience only a lucky few will ever have—a night in the iconic Cinderella Castle at Walt Disney World Resort. That’s right. After other visitors have left the park, you and five guests will stay in the majestic Cinderella Castle Suite, surrounded by the beauty and elegance of a 17th century castle, but with all the comforts and conveniences of a 21st century grand hotel. Four stories above the Magic Kingdom, the suite features a cut-stone floor, mosaic art, rich hardwood paneling and stunning stained-glass windows. The private, marble-floored foyer includes an inlay of Cinderella’s famous pumpkin coach and a special niche holds her custom-crafted Steuben glass slipper. Your stay includes breakfast at Cinderella’s Royal Table, where you’ll enjoy a wonderful meal in an enchanting setting. If you’re a Disney fan, this is your chance to become part of the fairy tale. The Castle Suite can’t be reserved by park guests—for any amount of money—so your one-night stay will be truly priceless. Step into the story. Live your Disney dream.

who you’ll help

Located near Orlando, Give Kids the World Village is a nonprofit organization that exists solely to fulfill the wishes of critically-ill children and their families. Since 1986, more than 156,000 children from across the world have spent a week at Give Kids The World’s magical, storybook resort, while enjoying cost-free visits to Central Florida’s world-famous theme parks and attractions, including Walt Disney World Resort. The Village provides everything visiting families need – from meals, to transportation, to nightly parties – so for one amazing week, its guests can set aside hospital visits and medical procedures and focus, instead, on having fun and being together.

Spend a Magical Night in the Cinderella Castle Suite at Walt Disney World Resort(omaze)

ENTER NOW

Best job ever? Disney is hiring on their round the world cruise ship

If living in a real life Disney film is your idea of heaven, then this job could be for you.

Ok, it’s not exactly like being a Disney Prince or Princess – but working on the Disney Cruise Line is about as close as you can get.

Voted the best cruise line for families by Travel and Leisure, and reader’s choice for cruises by Conde Nast, the stunning vessels – packed with pools, water slides, and plenty of Disney whimsy – are currently recruiting waiting staff to work on their cruise lines to the Bahamas, Caribbean, Alaska, and Europe.

The Disney Magic – one of the company’s biggest ships – even features an enchanted beauty salon giving head-to-toe pirate and princess makeovers, and a luxury adult-only spa.

Now they’re looking for waiters and waitresses who want to travel the ocean waves surrounded by enormous versions of Mickey Mouse and friends.

Posting on Manchester Gumtree the recruiters wrote: “At Disney Cruise Line, you can set sail on the job opportunity of a lifetime aboard our extraordinary ships! You can create an unforgettable voyage for families by delivering exceptional guest service, while also charting the course for an incredible career journey of your own.”

The successful applicants will be payed between £1,500 and £2,500 pcm, according to the job advert.

Prospective Disney team members simply need to be over 21, have one or two years of recent or ongoing experience as a waiter or waitress, and should be comfortable having a basic conversation in English.

To apply, head to en.internationalservices.fr and fill in the forms.

And if you haven’t quite got the sea legs to hop on board, then there are hundreds of jobs available across Greater Manchester on our jobs site Fish4.co.uk/Manchester .

Holiday Decorations Coming Soon to Walt Disney World Resort Hotels

It’s the most wonderful time of the year! Well, almost. Halloween celebrations are in full swing at the Walt Disney World Resort, but Christmas is just around the corner! After the final night of Mickey’s Not-So-Scary Halloween Party, Cast Members will begin working to magically transform the resort into a merry wonderland. While the Christmas decor in the parks is absolutely gorgeous, there is truly something to be said for the holiday decorations that fill the halls and lobbies of the more than 25 resorts on property.

Each Disney resort on property gets decked out with their own holiday decorations, some of which are worthy of a visit to see, even if you aren’t staying at that particular resort. One of my favorite things to do at Walt Disney World, during the holiday season, is resort hop and take in all the beauty of the resort Christmas decorations.

I love all of the holiday decor around the Walt Disney World property, but a few resorts stand out from the rest. Disney’s Wilderness Lodge, Disney’s Grand Floridian Resort & Spa, Disney’s Beach Club Resort, and Disney’s Yacht Club Resort all feature some amazing holiday displays that are worth experiencing.

During the holiday season, walking into Disney’s Wilderness Lodge feels like walking into a storybook Christmas. Centered in the resort’s lobby is a large, stunning, Christmas tree; along with the over-sized fireplace the decor makes for a magical place to sit and relax with a cup of hot cocoa. Over at Disney’s Grand Floridian, a beautifully decorated tree graces their lobby as well, but the decoration that truly stands out at this deluxe resort, is their life-size gingerbread house. The attention to detail on this edible work of art is incredible, and the delicious smell of gingerbread is sure to put you in the holiday spirit! Grand Floridian’s gingerbread house isn’t the only remarkable edible decor on property. The holiday decorations at Disney’s Beach Club Resort feature a life-size, functional, carousel made of gingerbread. Beach Club’s sister resort, Disney’s Yacht Club is home to one of my favorite holiday decorations. The resort’s set up includes a gorgeous holiday village with a miniature train. Walt Disney had a love of trains, and I love that connection within the display.

Change at the Disney Parks Is a Good Thing — Here’s Why

The Disneyland of next decade is not going to look like this one. Disney California Adventure will be unrecognizable, nearly all Epcot rides will be tied to movies you’ve already seen, and some of your absolute favorite attractions may go away forever. (Deep breaths, please.)

If it feels like your Mad Tea Cup of nostalgia is spinning too quickly, I get it. The amount of change coming to Disney’s theme parks in the next five years is overwhelming, and not just because writing about it is my full-time job.

There are so many exciting new experiences — Riding a Tron Lightcycle coaster! Piloting the Millenium Falcon! Scurrying around on the Ratatouille ride! — all on their way, which sadly means others need to leave, too. Ellen’s Energy Adventure and The Great Movie Ride shuttered this month to make way for Epcot’s Guardians of the Galaxy-themed coaster and the first-ever Mickey Mouse ride, respectively. Some of Disneyland’s most charming areas were bulldozed for Star Wars: Galaxy’s Edge, and the bulk of Disney’s Hollywood Studios has already been halved into a construction zone. When Disney California Adventure rethemes Paradise Pier as Pixar Pier, favorites like Mickey’s Fun Wheel are bound to change — and once that Marvel-themed expansion eventually does get announced? Well, A Bug’s Land is likely on the chopping block, too.

It’s easy to freak out when the fate of your favorite roller coaster or family lunch spot may imminently cease to exist, and throwing history in your face about how “Walt wanted the parks to be ever-evolving” won’t help that. But maybe this will: regardless of what change is on its way, I’m convinced Disney Parks are about to become the best they’ve ever been.

I’m convinced Disney Parks are about to become the best they’ve ever been.

When the Streets of America are removed at Walt Disney World or California Screamin’ likely changes forever at Disneyland Resort, it’s not our childhood memories being sent to a landfill. Large-scale changes like these are intended to only make Disney more, well, Disney. For visitors, especially young children, the ability to see beloved characters come to life in a technologically savvy way is key to the parks’ longevity. We’re beyond meeting Winnie the Pooh while eating a sausage link at a character breakfast constituting a mind-blowing interaction, and Disney’s in-park experiences need to reflect that. Instead of being confined to rewatching dusty VHS tapes of beloved classics and watching the zombie-like mannequins blink back at you from within Fantasyland dark rides, kids these days have conversations with animated Finding Nemo characters and text Mike Wazowski their favorite jokeswhile on vacation, mirroring the level of high-tech interactions they have in daily life.

Replacing an old favorite like Maelstrom with a Frozen-themed ride-through isn’t just for mass appeal, it’s for bringing the Disney experience guests have at home to life in as transportive a way as possible. I’d rather be lost at sea in the World Showcase lagoon than be forced to stand in line for Epcot’s Frozen Ever After attraction, but even I know that seeing Disney’s wildly advanced Anna and Elsa audio-animatronics before stepping outside to meet them IRL takes the movie’s essence further than the ride’s middling plot ever could, and that’s what it’s all about. These widespread changes are coming solely to appeal to us — our generation — so that we have a better experience with our future families on visits to the parks.

It’s not just the big public stuff either. Disney is trying desperately to eradicate the all-chicken-nugget-everything theme park lifestyle for our Instagram-savvy peers who want craft beer instead of Bud Light, gourmet desserts in place of grocery-store-quality cupcakes, and food that will photograph as well as it tastes. Gone are the crayon-colored ’90s hotel rooms in favor of sleek interior decor that feels like a clean Airbnb; food trends are being followed more quickly, merchandise is getting way cooler, and lodging is even becoming its own attraction.

All of those insane ticket price hikes are at least going toward something, with more attractions, updates, and enhancements like these announced weekly. It used to cost less to get through the Magic Kingdom’s gates, sure, but you’d spend your entire day standing in line because Fastpass+ didn’t exist and you couldn’t order souvenirs, tickets, and food from your phone.

I professionally critique Walt Disney World and Disneyland, but when Disney Parks reinvent something these days, they tend to go above and beyond. The transformation of Florida’s Downtown Disney to Disney Springs is both stunning and serene, with eateries like Morimoto Asia, D-Luxe Burger, The Polite Pig, and Amorette’s Patisserie stacking the deck with places I insist people dine at while visiting Walt Disney World. When refurbishments are unveiled, it’s clear that things haven’t just been replaced, they’ve been enhanced. Take Disneyland, for example. The new Fantasmic! updates are so unbelievable that nightly fireworks now take a back seat, the rock work on Disneyland Railroad’s rebuilt route is irrefutably gorgeous, and Maxpass makes skipping standby lines and enjoying the park to its full capacity easier than ever.

We locals (understandably) freaked when The Twilight Zone Tower of Terror closed at Disney California Adventure, but Guardians of the Galaxy — Mission: BREAKOUT is already the highest-rated attraction across both parks. Personally, I think the new ride is — don’t egg me please — better than its predecessor, but some change comes without silver linings. The Great Movie Ride’s removal makes the center of Disney’s Hollywood Studios somewhat of a ride graveyard, the backstory justification for Guardians of the Galaxy coming to Epcot being that Peter Quill “visited as a child” still makes me gag, and honestly, I don’t think seeing The Tivan Collection from the Monorail will ever feel quite right.

Still, there’s a reason I don’t let any of the park changes bother me on a personal level. Down in Florida, the reason Walt Disney World and Universal Orlando Resorts keep introducing new attractions, dining locations, lodging options, and immersive themed lands is to pull the tourism crowd flow toward themselves and away from the other. The speed with which rides and park lands are being greenlit is unprecedented; never before would we have seen E-Ticket attractions, full-fledged lands, and groundbreaking waterparks opening on the exact same day.

It’s an era of theme park revolution, and we’re the ones who will benefit from it. If a few favorite experiences have to go by the wayside to make living within our favorite movies, characters, and stories a reality, I’m all in.

Disney’s exclusive Club 33 to open in four new locations

A few years ago, I was invited for a bartending demo at 1901 Lounge, California’s Adventure Club 33 counterpart. It was cool but I still dream of knocking Club 33 off my bucket list.

Well, acccording to the Orlando Sentinel, my chances for getting in are increasing, though I will have to travel to Florida. The news outlet is reporting that four new “versions of the high-end establishment will open in each of the four WDW (Walt Disney World) theme parks by this fall.” Those four parks being the Magic Kingdom, EPCOT, Disney’s Animal Kingdom, and Disney’s Hollywood Studios.

The Sentinel article continues:

Disney has not revealed the price structure for Florida’s Club 33s, although a spokeswoman says one fee will cover all four clubs. The “if you have to ask, you can’t afford it” adage springs to mind.Disney also has not shared where in the parks its new “limited membership clubs” will be or their themes. They might not mirror the California version; we’re not even sure that the ones in Florida will include restaurants.

photo by Sam Howzit